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Table
of Contents
Part
I Introduction
1 Introduction to Voice User Interfaces
2
Overview of Spoken Language Technology
3
Overview of the Methodology
Part
II Definition Phase: Requirements Gathering and High-Level Design
4
Requirements and High-Level Design Methodology
5
High-Level Design Elements
6
Creating Persona, by Design
7
Sample Application: Requirements and High-Level Design
Part
III Design Phase: Detailed Design
8
Detailed Design Methodology
9
Minimizing Cognitive Load
10
Designing Prompts
11
Planning Prosody
12
Maximizing Efficiency and Clarity
13
Optimizing Accuracy and Recovering from Errors
14
Sample Application: Detailed Design
Part
IV Realization Phase: Development, Testing, and Tuning
15
Development, Testing, and Tuning Methodology
16
Creating Grammars
17
Working with Voice Actors
18
Sample Application: Development, Testing, and Tuning
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